Alaska Airlines Cancellation Policy: A Comprehensive Guide

Confused about Alaska Airlines' cancellation policies? Our guide covers everything from their 24-hour cancellation policy to COVID-19 changes.

Alaska Airlines offers a variety of fare types and cancellation policies, which can be confusing for passengers. This article aims to provide a comprehensive guide to Alaska Airlines’ cancellation policies, including credit, miles, saver fares, companion tickets, insurance, weather, death in the family, COVID-19, and after 24 hours.

24-Hour Cancellation Policy

Alaska Airlines has a 24-hour cancellation policy that allows passengers to cancel their flights within 24 hours of purchase for a full refund or make changes to their itinerary without any change fees[1]. This policy applies to all fare types, including saver fares, as long as the travel starts more than 24 hours from the time of purchase[1].

Cancellation Policy for Different Fare Types

  • Saver Fares: These fares can only be refunded within 24 hours of booking[2]. For flights booked on or after July 19, 2023, saver fares are eligible for a 50% credit if canceled at least 14 days before the departure of the first flight on the ticket[2].
  • Main Cabin and First Class Fares: Starting May 1, 2021, change and cancellation fees have been permanently eliminated for these fare types[3]. Passengers will receive a credit towards future travel if they cancel their nonrefundable tickets[4].

Cancellation Policy with Miles

If you cancel a Miles & Money award, the miles will be redeposited, but the monetary value of the ticket will only be refunded if you have met certain conditions[5]. Alaska Mileage Plan no longer has any change or redeposit fees on award tickets[6].

Cancellation Policy for Companion Tickets

For companion fares issued on or after October 1, 2019, both the primary fare and the companion fare must be purchased using your Alaska Airlines credit card[7]. If you cancel an Alaska Airlines companion fare ticket, you lose the companion fare code[8]. However, you can change the companion fare ticket according to Alaska Airlines’ change rules[8].

Cancellation Policy with Insurance

Travel insurance can provide additional coverage for cancellations due to unforeseen circumstances. The coverage and refund eligibility will depend on the specific insurance policy purchased.

Cancellation Policy for Weather and Death in Family

Alaska Airlines may waive cancellation or change fees in cases of significant schedule or itinerary changes, including severe weather or death in the family[9]. Passengers should contact Alaska Airlines directly to discuss their specific situation.

Cancellation Policy during COVID-19

As part of their COVID-19 response, Alaska Airlines waived change and cancellation fees for tickets purchased through April 30, 2021[3]. Saver fares booked prior to April 30, 2021, could not be changed but could be canceled for future travel credit[3].

Cancellation Policy after 24 Hours

After the 24-hour cancellation window, the refund and credit eligibility will depend on the fare type and specific circumstances. Passengers should review their fare rules and contact Alaska Airlines for more information.

In conclusion, Alaska Airlines offers various cancellation policies depending on the fare type and circumstances. It is essential for passengers to understand these policies to make informed decisions when booking and canceling flights with Alaska Airlines.

Citations:
[1] https://www.alaskaair.com/content/travel-info/fly-alaska/24-hour-cancellation
[2] https://www.alaskaair.com/content/travel-info/flight-experience/saver
[3] https://www.alaskaair.com/content/about-us/customer-commitment/customer-commitment-rules-disclosure
[4] https://www.linkedin.com/pulse/how-cancel-alaska-airlines-flight-get-refund-aviation-figure
[5] https://www.alaskaair.com/content/mileage-plan/frequently-asked-questions/faq-redeeming
[6] https://onemileatatime.com/guides/airline-award-ticket-fees/
[7] https://www.alaskaair.com/content/mileage-plan/frequently-asked-questions/faq-companion-discount-code
[8] https://frequentmiler.com/alaska-airlines-companion-fare-guide/
[9] https://thepointsguy.com/guide/alaska-airlines-saver-fares/

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