Delta Air Lines flight cancellation policy

Learn about Delta Air Lines' flexible cancellation policy, including how to cancel or change your flight and important details to keep in mind.

Delta Air Lines offers a flexible cancellation policy for its passengers. If you’re within 24 hours of purchasing your ticket, you can cancel your flight without a penalty when you book directly with Delta[1].

This means you have up to 24 hours after booking to cancel your ticket for any reason and receive a full refund with no change or cancellation fees[2]. However, it’s important to note that Basic Economy tickets are nonrefundable[3].

Delta has also removed change fees to simplify travel and allow customers to cancel or change their flights more easily with more peace of mind[4].

How to Cancel or Change Your Flight

To cancel or change your flight, follow these steps:

  1. Locate your trip on the Trip Details page on Delta’s website[5].
  2. Select “Need to Cancel?” followed by “Start Flight Cancellation[5].
  3. You will be taken through the cancellation process[5].

Flight Cancellations by Delta

If Delta cancels a flight for reasons within its control, such as maintenance or an unavailable crew, the airline will typically offer assistance[3]. However, if the cancellation is due to a reason outside of its control, like inclement weather, the responsibility falls on the passenger[3].

In case of a flight cancellation, it’s essential to be proactive and prepared. Keep an eye on your flight status, and if you suspect a cancellation, contact Delta’s customer service for assistance and possible rebooking options.

Remember that if the airline cancels your flight, even if you have a nonrefundable Basic Economy ticket, you’re eligible for a full refund[3]. Refunds include cost for seat selection, seat upgrades, extra baggage, inflight WiFi, etc.


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