How to Contact Sun Country Airlines Customer Service: Phone Numbers, Email, Social Media, and More

Need to contact Sun Country Airlines customer service? Read on for phone numbers, email, mailing address, and social media options. Get the details here.

Sun Country Airlines is an American airline that operates scheduled and charter flights to various destinations in the United States, Mexico, and the Caribbean. If you need to contact their customer service, there are several ways to do so. This article will provide you with a comprehensive guide on how to reach Sun Country Airlines customer service.

Phone Numbers

Sun Country Airlines offers multiple phone numbers to contact their customer service team. Here are the main numbers you can use:

  1. New and Existing Reservations, Customer Service, and Sun Country Rewards: 651-905-2737. This line is available Monday to Sunday from 6:00 a.m. to 11:00 p.m. Central Time[1].
  2. Toll-Free Number: 866-289-9673[2].
  3. Investors/Franchising: 651-681-4810[2].
  4. Legal: 800-743-7848[2].

For common issues like account access, finding a reservation, missed flights, changing flights, and refund requests, you can also call their toll-free number at 800-359-6786[3].

Email and Mailing Address

If you prefer to contact Sun Country Airlines via email, you can reach out to the Director of Customer Service, Jeremy Hyde, at [email protected] [4]. Additionally, you can send a letter to their corporate office at the following address:

Sun Country Airlines
1300 Corporate Center Curve
Eagan, MN 55121[4].

Social Media

Sun Country Airlines is also active on social media platforms. You can try reaching out to their customer service team through their official Facebook and Twitter accounts.

In-Flight Services

While onboard a Sun Country Airlines flight, you may have access to in-flight Wi-Fi and entertainment services. However, specific details about their in-flight services are not readily available. Some airlines partner with T-Mobile to offer in-flight Wi-Fi and streaming services[5]. It is recommended to check with Sun Country Airlines directly for information about their in-flight services.

Luggage Size and Restrictions

When traveling with Sun Country Airlines, it is essential to be aware of their luggage size and restrictions. The fee for a carry-on bag is around $30 if you pay in advance[6]. For more information on luggage sizes and restrictions, it is advised to contact Sun Country Airlines customer service directly.

In conclusion, there are several ways to contact Sun Country Airlines customer service, including phone numbers, email, mailing address, and social media. Ensure you have the correct contact information and be prepared with your flight details and questions to receive the best assistance possible.


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