The easiest way to receive a WiFi refund for JetBlue’s FlyFi inflight WiFi is by contacting the airlines directly. To contact JetBlue Airway about poor in-flight wifi use this contact form.
Please note, however, that weather and other things may cause poor inflight connection. Additionally, JetBlue offers free inflight wifi, and does not guarantee a stable connection.
Hence, it may be difficult to receive a refund as there are no laws in effect that supports such claims.
However, in-flight WiFi on JetBlue is normally charged as part of your ticket price so you may have some luck in getting a refund when talking to a customer service rep.
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