How to Request a Refund from Delta Airlines: A Step-by-Step Guide

Learn how to request a refund from Delta Airlines with this step-by-step guide. Find out when and how to cancel your flight and get a refund.

To request a refund from Delta Airlines, follow these steps:

Within 24 hours of booking: If you want to cancel and request a refund within 24 hours of booking, you can do so at no additional cost. Visit or launch the Fly Delta app, then either log in and select “My Trips” or, if you don’t have a Delta online account, select “Find Your Trip.” Select the trip you want to cancel and click the “Cancel Flight” button. Follow the steps to submit a Delta refund request[1].

After 24 hours: Once the risk-free cancellation period ends, you can request a refund for refundable or unrestricted eTickets purchased with a credit card by calling Delta Reservation Sales at 800-847-0578 within the U.S. [2].

Refund due to flight cancellation: If your Delta flight is canceled and you don’t want to be re-booked on another flight, you are entitled to a full refund of the ticket price[3].

Unplanned events: Delta Airlines may issue refunds on non-refundable tickets for certain unplanned events, such as the death of the traveler, traveling companion, or immediate family member. In these cases, you’ll need to provide documentation, such as a copy of the death certificate, to Delta[3].

Refund or eCredit form: If you booked a flight with a refundable fare or have an unused trip purchase (e.g., Wi-Fi pass), you can submit a Delta refund request or eCredit form online. Visit the Delta Cancel and Refund form page[4].

Please note that Delta typically issues refunds for eligible tickets within 7 business days for domestic credit/debit card purchases. Once processed, the refund may take additional time to appear on your statement[4].


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