Sun Country Airlines has a cancellation policy that offers flexibility to its customers. Here are the key points of their cancellation policy:
24-hour cancellation window: If you cancel your reservation within 24 hours of booking and your initial flight departs at least 7 days (168 hours) later at the time of booking, you are entitled to a full refund[1].
60-day rule: If you cancel your flight 60 days or more prior to departure, there will be no cancellation fee charged[2].
Cancellation fees: After the 24-hour cancellation window and within 60 days of departure, passengers are subject to Sun Country Airlines cancellation fees. The cancellation fee for a Plus or Premium fare is $50 per person[3]. The fees may vary depending on how many days before you are canceling and the type of ticket you have[4].
Significant delay: If your flight is delayed by 6 hours or more, you’re allowed to cancel your flight and receive a full refund[1].
Flight cancellation: If your flight is canceled and the alternative flight’s timings do not suit you, you’re allowed to cancel it and receive a full refund[1].
Involuntary denied boarding: If you’re denied boarding involuntarily, you’re entitled to a full refund, plus additional compensation depending on the circumstances[1].
Please note that the 24-hour cancellation policy applies only to normal published airfares and does not apply to group and tour bookings, Sun Country Vacation package bookings, land products, and other non-air products and activities[1].
You can cancel your Sun Country Airlines flight online via My Trips or by contact through phone (+1-844-933-2065) [1].
Citations:
[1] https://www.travomojo.com/cancellation-policy/sun-country-cancellation-policy/
[2] https://www.faresfriction.com/blog/how-do-i-get-a-refund-from-sun-country-airlines
[3] https://www.linkedin.com/pulse/sun-country-airlines-cancellation-policy-know-your-rights-arena
[4] https://www.reservationsspot.com/blog/how-do-i-cancel-a-flight-on-sun-country